Mediation is a confidential process designed to help people to have respectful and constructive discussions about a range of issues they wish to resolve.

Each party has the opportunity to have their say, hear a different perspective and gain a realistic understanding of relevant issues. At mediation you make the decisions while we assist you to remain focused on collaborative problem solving.

Our approach is to help people have difficult conversations.

About Mediation

We discuss your situation and identify what you hope to achieve. A pre-mediation meeting is organised to ensure you are prepared for mediation.

Preparing for mediation is an essential step in the process so ask as many questions as you need.

We require contact details of the other party to invite them to mediation unless it is more appropriate for you to do so yourself. We speak with the other party and once the decision is made to proceed, an appointment for a joint mediation is scheduled.

Every mediation is different, some require one session others may involve multiple sessions.

Some clients prefer a verbal agreement and others prefer a written agreement. Where legally binding agreements are required parties consult with their lawyers.

We don’t give advice…

However, in order to reach agreement, be prepared to build trust by negotiating fairly.

Enter discussions with an open mind and recognise that compromise is a necessary element of negotiation.

Frequently Asked Questions

Mediators are skilled, impartial, non-judgemental professionals who maintain confidentiality while creating structure and clarity to the negotiation process by assisting parties to:

  • Calmly establish relevant issues
  • Develop options and alternative proposals
  • Work together to reach fair and equitable outcomes acceptable to both parties.
Family Dispute Resolution is mediation however it usually involves families experiencing separation or divorce with parents attempting to settle arrangements about the future care of their children.
  • The cost is significantly cheaper than litigation.
  • Enables movement and flexibility through collaboration and compromise.
  • The process is confidential and informal.
  • You make decisions rather than a third party making decisions for you.
  • Mediators do not have a vested interest in outcomes.
  • Disputes can be resolved within a shorter time frame.
  • Provides an opportunity for emotions to be expressed which may not be possible in a court environment.
How long is a piece of string?

Generally a mediation session take between 3- 4 hours and may require more than one session. Having said that there is no such things as a typical mediation. Every mediation involves different individuals, with different issues seeking different outcomes.

We are happy to discuss our policy on support persons attending mediation however we ask that you raise this issue with us well in advance.